Privacy Policy – Hyped4WD.com.au (Australia)

Last Updated: December 2025

Hyped4WD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our WooCommerce online store.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal information when you visit our site, place an order, or interact with us:

Personal Information

Name
Billing & shipping address
Email address
Phone number
Payment details (processed securely by our payment providers — we do not store card numbers)

Order & Transaction Information

Products purchased
Order history
Transaction amounts
Delivery instructions

Technical & Usage Information

Automatically collected through WooCommerce, cookies, and analytics tools:

IP address
Browser type
Device type
Pages viewed
Referral sources
Website interactions

Optional Information

If you contact us or engage with our social media:

Photos, messages, or feedback
Preferences or survey responses

2. How We Use Your Information

We use collected information to:

Process and fulfil orders
Communicate about your order, delivery updates, or customer support
Manage payments and prevent fraud
Improve website performance and user experience
Send marketing emails (only with your consent)
Comply with legal obligations

3. Sharing Your Information

We may share your information with trusted third parties who assist in running our business, including:

WooCommerce (store platform)
Payment processors (e.g., PayPal, Stripe, Afterpay)
Shipping & courier services (e.g., Australia Post, couriers)
Email marketing providers (if you opt in)
IT, hosting, and analytics providers

These providers only receive the information needed to perform their services.

We do not sell or trade personal information.

4. Cookies & Tracking Technologies

We use cookies to:

Enable WooCommerce cart and checkout functionality
Track website performance
Improve your browsing experience
Provide relevant advertising

You can manage cookies through your browser settings.

5. Marketing Communications

If you subscribe to our newsletter or marketing list:

We may send promotions, updates, and product announcements.
You can unsubscribe at any time using the link in any email.

We comply with the Spam Act 2003 (Cth).

6. Payment Security

We do not store or access your credit card details.
All payments are processed securely by third-party payment gateways that meet PCI-DSS security standards.

7. Data Storage & Protection

We take reasonable steps to secure your personal information, including:

SSL encryption on our website
Secure hosting providers
Restricted access to administrative accounts
Regular system updates and security reviews

However, no online system is 100% secure. You share information at your own risk.

8. Your Rights (Australia)

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate details
Request deletion of your data (where legally permitted)
Opt out of marketing communications

To request access or changes, contact us using the details below.

9. Retention of Information

We keep personal information only as long as necessary for:

Order fulfilment
Legal and tax requirements
Customer support

When information is no longer required, we securely delete or anonymise it.

10. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices of those third parties.

11. International Data Transfers

Some services we use (e.g., payment processors, cloud hosting) may store data outside Australia.
These providers are required to comply with strict data protection standards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted here with an updated date.

13. Contact Us

If you have questions or requests regarding your privacy, contact us:

Hyped4WD – Online Store
Email: info@hyped4wd.com.au